Health Companion 360|Legal Documents

Medical Disclaimer

Last Updated: February 18, 2026

⚠️ EMERGENCY NOTICE

If you or someone else is experiencing a medical emergency, call 108 (Ambulance) or 112 (Emergency) immediately. Do not use this platform in emergencies.

1. No Medical Advice

Health Companion 360 ("Platform") is an information technology and referral service only. The Platform does NOT:

  • Provide medical advice, diagnosis, or treatment
  • Replace consultation with qualified healthcare professionals
  • Guarantee the accuracy of AI-generated specialty recommendations
  • Endorse specific treatments or medications
  • Function as a telemedicine service

2. AI Symptom Analysis — Important Limitations

Our AI-powered symptom classification tool:

  • Is for informational purposes only — not a diagnostic tool
  • May not account for your complete medical history, allergies, or current medications
  • Has limitations in accuracy that cannot be fully predicted
  • Should never be the sole basis for healthcare decisions
  • Cannot evaluate physical symptoms that require examination

Always consult a qualified and registered medical practitioner for any health concern.

3. Clinic Listings — No Endorsement

Clinics listed on Health Companion 360:

  • Are independent healthcare providers not employed by or affiliated with us
  • Are responsible for their own services, qualifications, and conduct
  • May have information that is outdated — always verify directly
  • Have not been independently verified for quality of care by us

We recommend verifying a clinic's credentials with the Medical Council of India (MCI) or relevant State Medical Council before booking appointments.

4. Emergency Situations

Do NOT use this platform in emergency situations. Call immediately:

  • Ambulance: 108
  • Emergency: 112
  • Police: 100
  • Fire: 101

Symptoms requiring immediate emergency care include (but are not limited to):

  • Chest pain or pressure
  • Difficulty breathing or shortness of breath
  • Sudden severe headache
  • Signs of stroke (face drooping, arm weakness, speech difficulty)
  • Severe bleeding or trauma
  • Loss of consciousness
  • Severe allergic reactions
  • Suicidal thoughts or self-harm

For mental health emergencies, call Vandrevala Foundation: 1860-2662-345 (24/7)

5. Limitation of Liability

Health Companion 360 Private Limited, its directors, employees, and affiliates shall not be liable for:

  • Any medical decisions made based on platform content or AI recommendations
  • Actions or inactions of clinics listed on the platform
  • Outcomes of medical treatment received from referred clinics
  • Delays in seeking appropriate medical care
  • Any harm arising from misinterpretation of information on the platform

6. Your Responsibility

By using this Platform, you acknowledge and agree that:

  • You will always seek professional medical advice for health concerns
  • You will not rely solely on AI recommendations for medical decisions
  • You will verify clinic information independently before visiting
  • In emergencies, you will call emergency services, not use this platform

7. Contact

For questions about this disclaimer: legal@healthcompanion360.in

This disclaimer is part of our Terms of Service and Privacy Policy.